Excellence In Healthcare Podcast
Welcome to the Excellence In Healthcare Podcast—the premier podcast for healthcare leaders committed to building high-performing organizations and creating lasting impact for the patients, teams, and communities they serve.
Hosted by Jarvis T. Gray, healthcare strategist, executive coach, and Founder of Healthcare Excellence Advisors, this show explores the leadership, strategy, operational excellence, and innovation practices that drive sustainable healthcare transformation.
Each episode features conversations with healthcare executives, industry experts, innovators, and transformation leaders who are navigating the complex challenges facing healthcare today. Together, we uncover practical strategies, proven frameworks, and real-world lessons that help organizations align people, priorities, and processes to achieve measurable results.
Whether you're a CEO, COO, CNO, physician leader, quality executive, department director, healthcare entrepreneur, or emerging leader, you'll gain actionable insights to strengthen leadership, accelerate execution, improve performance, and build a culture of excellence.
Topics include:
• Leadership Excellence and Organizational Culture
• Strategic Planning and Execution
• Operational Excellence and Performance Improvement
• Healthcare Innovation and Artificial Intelligence
• Workforce Engagement and Leadership Development
• Quality, Safety, and Patient Experience
• Rural and Community Healthcare Transformation
• Healthcare Entrepreneurship and Growth Strategies
• Change Management and Organizational Transformation
• Future Trends Shaping Healthcare
At Healthcare Excellence Advisors, we believe that better healthcare starts with better leadership. This podcast serves as a platform to share ideas, amplify best practices, and showcase the leaders who are shaping the future of healthcare.
Join us each week as we explore what it truly takes to achieve excellence in healthcare and build organizations that thrive in an increasingly complex world.
Because better healthcare starts with better leadership.
Excellence In Healthcare Podcast
092_Navigating Intimacy Challenges: Dr. Nancy Moonstar’s Transformational Approach for Couples
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Dr. Nancy Moonstar, author and psychologist, “A Man’s Guide to Intimacy”
Episode Highlights
Introduction
- Jarvis T. Gray welcomes listeners to the Health Biz Spotlight series, focusing on healthcare and wellness entrepreneurs. (00:00)
- Dr. Nancy Moonstar is introduced as an author and psychologist specializing in men's intimacy and connection.
Dr. Nancy Moonstar’s Path to Intimacy Coaching
- Five threads led to her current work, including:
- Personal online dating experiences.
- Early career questions from men about sexuality and masculinity.
- Turning her continuing education focus toward men’s sexual health.
- Learning about “stages” of intimacy from academic sources.
- Work in the prison system with men grappling with intimacy and boundary issues.
- The Me Too movement galvanized her to act, aiding men to heal and improve relationships. (02:17)
- Dr. Nancy Moonstar shares her “five stages of intimacy” framework. (04:32)
The Impact of Dr. Nancy Moonstar’s Work
- Men who work with her experience:
- Improved communication and connection with partners.
- Acceptance and confidence regarding their intimate selves.
- The courage to discuss sex and romance openly.
- Rituals—small, consistent actions—are key to fostering intimacy.
- Feedback from clients: Men feel understood, encouraged, and experience shifts in how women respond to them. (11:14)
Practical Tips for Men and Couples
- How men can open conversations about intimacy and romance.
- The power of rituals like shared meals, breathing together, and daily check-ins.
- The importance of introducing novelty and attentiveness to their partners. (14:03)
Business Growth & The Challenge of Selling Services
- Dr. Nancy Moonstar expresses discomfort and fear around “selling.”
- Jarvis T. Gray reframes selling as “invitation” to solve problems.
- Discussion of clinical confidence, positioning, and building a market-dominating proposition (ex: Domino’s 30-min pizza promise). (24:09)
- Suggestions for naming offers to highlight results, e.g. “Better Sex For Life Program.” (37:01)
Developing and Selling the Year-Long Couples Program
- Dr. Nancy Moonstar describes her immersive year-long, virtual couples coaching program.
- Jumpstart weekend via Zoom.
- Ongoing monthly coaching, email support, and emergency calls.
- Tailored lessons addressing each couple’s unique pain points.
- Target client: Heterosexual couples (but applicable to all), especially men committed to meaningful personal growth and emotional presence.
- The importance of clarity, accountability, and supportive structure in relationship work. (29:13)
Business Best Practices & Lead Generation
- Key strategies:
- Event marketing (webinars, summits) for lead generation.
- Discovery/enrollment calls structured as exploration, clinical insight, recommendation, invitation.
- Building detailed client avatars to refine messaging and offers.
- Time management tips: “Time To Think” and “Time To Measure” built into the daily schedule.
- Encouragement: Stay persistent for the sake of those who need the help, even if it’s just one man. (56:22)
Connect with Dr. Nancy Moonstar
- Website: amansguidetointimacy.com
- Free cheat sheet available on her website.
- Instagram: @amansguidetointimacy
- Book: “A Man’s Guide to Pleasuring His Partner: The Five Stages of Intimacy, from Conversation to Penetration” available on Amazon (search “all books” to bypass adult filters).
- Immersion program and contact options available via her website. (57:21)
Thank you for listening!
For show links, resources, and more from Jarvis T. Gray and Dr. Nancy Moonstar, see the episode description.
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