Excellence In Healthcare Podcast
Welcome to the Excellence In Healthcare Podcast—the premier podcast for healthcare leaders committed to building high-performing organizations and creating lasting impact for the patients, teams, and communities they serve.
Hosted by Jarvis T. Gray, healthcare strategist, executive coach, and Founder of Healthcare Excellence Advisors, this show explores the leadership, strategy, operational excellence, and innovation practices that drive sustainable healthcare transformation.
Each episode features conversations with healthcare executives, industry experts, innovators, and transformation leaders who are navigating the complex challenges facing healthcare today. Together, we uncover practical strategies, proven frameworks, and real-world lessons that help organizations align people, priorities, and processes to achieve measurable results.
Whether you're a CEO, COO, CNO, physician leader, quality executive, department director, healthcare entrepreneur, or emerging leader, you'll gain actionable insights to strengthen leadership, accelerate execution, improve performance, and build a culture of excellence.
Topics include:
• Leadership Excellence and Organizational Culture
• Strategic Planning and Execution
• Operational Excellence and Performance Improvement
• Healthcare Innovation and Artificial Intelligence
• Workforce Engagement and Leadership Development
• Quality, Safety, and Patient Experience
• Rural and Community Healthcare Transformation
• Healthcare Entrepreneurship and Growth Strategies
• Change Management and Organizational Transformation
• Future Trends Shaping Healthcare
At Healthcare Excellence Advisors, we believe that better healthcare starts with better leadership. This podcast serves as a platform to share ideas, amplify best practices, and showcase the leaders who are shaping the future of healthcare.
Join us each week as we explore what it truly takes to achieve excellence in healthcare and build organizations that thrive in an increasingly complex world.
Because better healthcare starts with better leadership.
Excellence In Healthcare Podcast
073_Building Trust and Transformation in Healthcare: Insights from Dr. Rosie Moore’s Nurse Consulting Practice
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Dr. Rosie Moore, CEO of JRM Nurse Consultants
In this Health Biz Spotlight segment, Jarvis T. Gray welcomes Dr. Rosie Moore, the CEO of JRM Nurse Consultants, for an insightful look into her journey as a nurse entrepreneur. The conversation dives deep into the world of functional medicine, its crucial role in supporting injured workers, and how holistic approaches can lead to sustainable recovery and lifestyle improvements.
Key Highlights:
- Dr. Rosie Moore’s Journey:
Dr. Rosie Moore shares her path from corporate America to founding her business, motivated by the need to look beyond traditional, injury-focused care and address root causes impacting patient recovery. - Services & Uniqueness:
JRM Nurse Consultants stands out with its bilingual capabilities, legal and medical background, and broad clinical experience. Rosie’s approach combines conventional and functional medicine, starting with an in-depth personal assessment and labs tailored to individual symptoms, rather than a one-size-fits-all solution. - Functional vs. Conventional Medicine:
The episode emphasizes the synergy between functional and conventional medicine, advocating for a collaborative approach to patient care that can reduce reliance on medication and improve overall health outcomes. - Business Values & Patient Care:
Rosie discusses the importance she places on empathy and being present, treating every client with genuine care and attention—values that deeply inform her business philosophy. - Growth Strategies & Education:
The discussion includes a live coaching session where Jarvis T. Gray provides practical marketing advice, from developing a movement and lifestyle-based marketing approach to implementing education through workshops, webinars, and live events. The importance of creating a customer avatar and utilizing CRM automation is also explored. - Actionable Advice for Health Entrepreneurs:
Listeners get actionable strategies for building referral relationships, educating providers and patients, and leveraging tools like CRMs and event-based marketing.
Connect with Dr. Rosie Moore:
- Website: jrmnurseconsultants.com
- Podcast: Injury Recovery and Safe Return to Work — Available on Spotify, Apple Podcasts, and other major platforms.
Takeaways:
- Focus on root cause analysis for long-term health outcomes.
- Blend functional and conventional medicine for optimal patient results.
- Build referral and education networks to grow your healthcare business.
- Value human connection and presence in every patient interaction.
Is your healthcare organization ready to excel with Lean Six Sigma? Take our quick Readiness Assessment to uncover strengths and improvement opportunities for quality, safety, and efficiency
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