Excellence In Healthcare Podcast
Welcome to the "Excellence In Healthcare Podcast," your go-to resource for healthcare business executives who want to accomplish impactful results for the communities they serve. This podcast, hosted by Jarvis T. Gray, is intended to provide healthcare professionals with proven solutions for aligning people, processes, and priorities to generate business success.
Join Jarvis and industry experts as they discuss the current trends and best practices affecting the healthcare business. This podcast covers everything from launching and developing successful healthcare enterprises to establishing effective quality management processes.
Learn about creative techniques to navigate the intricacies of the healthcare sector, as well as how top healthcare professionals solve issues and capitalize on chances for development. Learn key ideas, real-world examples, and expert perspectives to help elevate your leadership and promote dramatic change in the healthcare business.
The "Excellence In Healthcare Podcast" provides actionable guidance and thought-provoking topics to help you achieve excellence, innovation, and revolutionary leadership in healthcare. Tune in to discover the secrets of success and propel your organization to new heights.
This show will provide answers to questions like:
1. How can healthcare business executives launch and/or build profitable companies in healthcare?
2. What are the most successful tactics used by healthcare executives to boost organizational performance and results?
3. How do successful healthcare business executives negotiate the complexity of a constantly evolving healthcare landscape?
4. What are the essential components of a successful quality management program, and how can they be customized to unique organizational requirements?
5. How can healthcare executives foster a healthy work environment while effectively leading their teams to improve performance and engagement?
6. Why is strategic planning so important in the healthcare industry, and what criteria should executives consider when creating plans?
7. How can healthcare professionals keep current on new trends, advocate for industry standards, and drive constructive change in healthcare?
Excellence In Healthcare Podcast
067_From Staff to Standouts: Cultivating Growth in Health Systems w/ Dr. Tracey Schwartz
Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Dr. Tracey Schwartz, VP of Operations, Ascension Medical Group Texas
How do you lead with empathy, navigate change, and unlock the full potential of your healthcare team? On this episode of Excellence in Healthcare, host Jarvis T. Gray sits down with Dr. Tracey Schwartz, Vice President of Operations for a major Central Texas health system, to explore the essential mindsets and strategies behind exceptional healthcare leadership.
- Favorite Leadership Quote:
Dr. Tracey Schwartz shares her guiding leadership quote from Teddy Roosevelt: "Nobody cares how much you know until they know how much you care," emphasizing empathy and personal connection in healthcare leadership. - Career Journey & Inspiration:
Dr. Tracey Schwartz talks through her path from a student athletic trainer and strength & conditioning graduate to VP of Operations overseeing 160 clinics and 2,600 staff. Her journey includes early aspirations in medicine, transitioning from clinical roles to administration. - The Impact of Sports on Leadership:
Both Jarvis T. Gray and Dr. Tracey Schwartz discuss how sports and coaching have shaped their leadership styles, particularly the value of discipline, teamwork, and coaching mentality. - Trends in Healthcare: AI in Clinical Settings:
Dr. Tracey Schwartz outlines how AI-generated notes are revolutionizing documentation for physicians, improving accuracy, efficiency, and patient interaction—while sharing practical insights on change management and gradual adoption. - Pivotal Leadership Moments:
Dr. Tracey Schwartz recounts a transformative conversation with a Zen Buddhist monk that helped her redefine her role: advocating for her staff and organization rather than carrying the responsibility for everyone's happiness. - Mentorship and Leadership Development:
The episode dives into the value of mentorship, including Dr. Tracey Schwartz's experience as both mentee and mentor and advice for approaching leaders for guidance. She underscores the importance of mentees being intentional and proactive. - Workforce Engagement & Retention:
A primary challenge discussed is staff and provider turnover, with a focus on the importance of career development, purpose, and autonomy for engagement and retention. Dr. Tracey Schwartz shares her organization’s success with a career development passport program and mentoring initiatives.
Key Takeaways
- Empathy and care remain crucial in healthcare leadership.
- Real career progress often starts at the ground level, with openness to learning and growing into new opportunities.
- AI tools in healthcare promise greater efficiency—but successful adoption depends on tailored change management strategies.
- Leaders should distinguish between advocating for staff and carrying responsibility for their happiness.
- Investing in staff development and mentorship is vital for retention and workplace satisfaction.
- Don't lose sight of your authentic self as you transition into higher leadership roles.
Is your healthcare organization ready to excel with Lean Six Sigma? Take our quick Readiness Assessment to uncover strengths and improvement opportunities for quality, safety, and efficiency
Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.
Podcasts we love
Check out these other fine podcasts recommended by us, not an algorithm.
Excellence In Healthcare Podcast
Jarvis T. Gray