Excellence In Healthcare Podcast
Welcome to the Excellence In Healthcare Podcast—the premier podcast for healthcare leaders committed to building high-performing organizations and creating lasting impact for the patients, teams, and communities they serve.
Hosted by Jarvis T. Gray, healthcare strategist, executive coach, and Founder of Healthcare Excellence Advisors, this show explores the leadership, strategy, operational excellence, and innovation practices that drive sustainable healthcare transformation.
Each episode features conversations with healthcare executives, industry experts, innovators, and transformation leaders who are navigating the complex challenges facing healthcare today. Together, we uncover practical strategies, proven frameworks, and real-world lessons that help organizations align people, priorities, and processes to achieve measurable results.
Whether you're a CEO, COO, CNO, physician leader, quality executive, department director, healthcare entrepreneur, or emerging leader, you'll gain actionable insights to strengthen leadership, accelerate execution, improve performance, and build a culture of excellence.
Topics include:
• Leadership Excellence and Organizational Culture
• Strategic Planning and Execution
• Operational Excellence and Performance Improvement
• Healthcare Innovation and Artificial Intelligence
• Workforce Engagement and Leadership Development
• Quality, Safety, and Patient Experience
• Rural and Community Healthcare Transformation
• Healthcare Entrepreneurship and Growth Strategies
• Change Management and Organizational Transformation
• Future Trends Shaping Healthcare
At Healthcare Excellence Advisors, we believe that better healthcare starts with better leadership. This podcast serves as a platform to share ideas, amplify best practices, and showcase the leaders who are shaping the future of healthcare.
Join us each week as we explore what it truly takes to achieve excellence in healthcare and build organizations that thrive in an increasingly complex world.
Because better healthcare starts with better leadership.
Excellence In Healthcare Podcast
063_From Bumps to Breakthroughs: Leading Through Healthcare’s Biggest Risks w/ Paul Wilder
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Paul Wilder, Executive Director at CommonWell Health Alliance
In this insightful episode, Jarvis T. Gray sits down with Paul Wilder, an expert in health IT and interoperability, to dive deep into the challenges and opportunities facing healthcare leaders today. The conversation covers leadership philosophies, the evolution of patient data access, risk-taking in career decisions, and the crucial importance of data accuracy in healthcare.
Key Topics & Highlights
1. Leadership Mindset
- Paul Wilder
- emphasizes action over overthinking: “A poor plan executed well is still better than the best plan executed poorly.”
- Jarvis T. Gray
- echoes the importance of vision and action for healthcare leaders, preferring to “take action” rather than “pontificate.”
2. Journey into Healthcare
- Paul Wilder
- shares his unique path into healthcare, from declining a coveted MD program to working in biomedical science and health IT.
- The tangible impact and meaningful stories within the industry inspired his continued dedication.
3. Data, Technology & Interoperability
- The shift from doctor-driven decisions to data-driven care is explored, with
- Paul Wilder
- championing interoperability—the seamless exchange of data between providers and patients.
- The next big wave? Empowering patients with access to their own health data and enabling them to engage meaningfully with that information.
4. Patient Data Accuracy
- Paul Wilder
- shares personal anecdotes about data errors and the potential downstream effects, likening health records to financial statements that require regular accuracy checks.
- Jarvis T. Gray
- adds a real-world example of using AI to interpret lab results, showing new ways patients are taking charge of their health.
5. AI, Data Tools & Patient Empowerment
- Real stories demonstrate the value of AI, not just for clinicians but for reassuring and informing patients during stressful moments.
- The use of AI for personalized health decisions is discussed as a growing trend—and game changer—for both patients and providers.
6. Leadership Challenges & Advice
- Paul Wilder
- recounts a pivotal career moment, the importance of aligning with leadership, and taking calculated risks.
- Advice for rising leaders: Take smart risks, seek feedback, and work with those who teach you valuable skills.
7. Trust in Healthcare
- The episode addresses trust as both the biggest challenge and opportunity in healthcare—especially regarding data sharing, patient engagement, and regulatory evolution.
Recommended Resources
- Podcasts: Freakonomics, Planet Money (for broader business and economics insights)
Connect with Guest
Find Paul Wilder on LinkedIn: linkedin.com/in/paullwilder
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Excellence In Healthcare Podcast
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