
Excellence In Healthcare Podcast
Welcome to the "Excellence In Healthcare Podcast," your go-to resource for healthcare business executives who want to accomplish impactful results for the communities they serve. This podcast, hosted by Jarvis T. Gray, is intended to provide healthcare professionals with proven solutions for aligning people, processes, and priorities to generate business success.
Join Jarvis and industry experts as they discuss the current trends and best practices affecting the healthcare business. This podcast covers everything from launching and developing successful healthcare enterprises to establishing effective quality management processes.
Learn about creative techniques to navigate the intricacies of the healthcare sector, as well as how top healthcare professionals solve issues and capitalize on chances for development. Learn key ideas, real-world examples, and expert perspectives to help elevate your leadership and promote dramatic change in the healthcare business.
The "Excellence In Healthcare Podcast" provides actionable guidance and thought-provoking topics to help you achieve excellence, innovation, and revolutionary leadership in healthcare. Tune in to discover the secrets of success and propel your organization to new heights.
This show will provide answers to questions like:
1. How can healthcare business executives launch and/or build profitable companies in healthcare?
2. What are the most successful tactics used by healthcare executives to boost organizational performance and results?
3. How do successful healthcare business executives negotiate the complexity of a constantly evolving healthcare landscape?
4. What are the essential components of a successful quality management program, and how can they be customized to unique organizational requirements?
5. How can healthcare executives foster a healthy work environment while effectively leading their teams to improve performance and engagement?
6. Why is strategic planning so important in the healthcare industry, and what criteria should executives consider when creating plans?
7. How can healthcare professionals keep current on new trends, advocate for industry standards, and drive constructive change in healthcare?
Excellence In Healthcare Podcast
059_Mentorship, Mindset, and Managing Change: Alyssia Crews' Approach to Healthcare Excellence
In this inspiring episode, host Jarvis T. Gray sits down with Alyssia Crews, a healthcare executive with a rich background in healthcare operations and oncology leadership. Alyssia opens up about her personal journey into healthcare, lessons learned from mentors, overcoming adversity, and the role of emerging technologies like AI in modern leadership.
Key Topics & Highlights
- Alyssia’s Leadership Philosophy:
Alyssia shares her go-to Maya Angelou quote and how making others feel valued forms the core of her approach—emphasizing relationships and compassion at all levels. - From Sports Management to Oncology:
Alyssia reveals how an unexpected opportunity sparked her career in healthcare, and how personal loss led her to specialize in oncology, combining passion and purpose in her work. - Climbing the Leadership Ladder:
Strategies that fueled Alyssia’s progression from operational roles to executive, including seizing stretch assignments, building mentor relationships, embracing challenging tasks, and seeking out developmental opportunities. - The Power of AI in Healthcare Leadership:
Alyssia discusses how AI tools, such as Copilot, are revolutionizing productivity—streamlining administrative tasks and allowing leaders to spend more quality time with their teams. - Dealing with Adversity:
Alyssia candidly describes a pivotal challenge she faced after losing her father, and what she learned about authenticity, empathy, and supporting team members through tough times. - Mentorship and Influence:
The impact of key mentors—especially Dr. Goodwin, whose calm leadership style and focus on relationship-building left a profound effect on Alyssia’s own approach. - Current Trends & Challenges in Healthcare:
Alyssia identifies workforce engagement and retention as the most pressing challenges, particularly post-pandemic. She discusses strategies her organization uses, including robust leadership development programs and tailored career summits. - Celebrating Wins & Looking Ahead:
Alyssia outlines her excitement for expanding cancer research programs and further developing her team. She emphasizes the importance of intentionally pausing to celebrate team accomplishments.
Rapid-Fire Insights
- What inspires Alyssia: Creating innovative solutions for patients and helping team members discover their own “passion plus purpose.”
- Best career advice: Be bold and proactive—don’t wait for opportunities to come to you.
- Biggest lesson: Building confidence to speak up sooner in meetings and not being afraid to share credit and collaborate.
- Recommended reads:
- Who Moved My Cheese? (Spencer Johnson)
- Hardwiring Flow in Healthcare (Quint Studer)
- Anything by Simon Sinek
Connect with Alyssia
- LinkedIn: Alyssia Crews
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New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.