Excellence In Healthcare Podcast
Welcome to the "Excellence In Healthcare Podcast," your go-to resource for healthcare business executives who want to accomplish impactful results for the communities they serve. This podcast, hosted by Jarvis T. Gray, is intended to provide healthcare professionals with proven solutions for aligning people, processes, and priorities to generate business success.
Join Jarvis and industry experts as they discuss the current trends and best practices affecting the healthcare business. This podcast covers everything from launching and developing successful healthcare enterprises to establishing effective quality management processes.
Learn about creative techniques to navigate the intricacies of the healthcare sector, as well as how top healthcare professionals solve issues and capitalize on chances for development. Learn key ideas, real-world examples, and expert perspectives to help elevate your leadership and promote dramatic change in the healthcare business.
The "Excellence In Healthcare Podcast" provides actionable guidance and thought-provoking topics to help you achieve excellence, innovation, and revolutionary leadership in healthcare. Tune in to discover the secrets of success and propel your organization to new heights.
This show will provide answers to questions like:
1. How can healthcare business executives launch and/or build profitable companies in healthcare?
2. What are the most successful tactics used by healthcare executives to boost organizational performance and results?
3. How do successful healthcare business executives negotiate the complexity of a constantly evolving healthcare landscape?
4. What are the essential components of a successful quality management program, and how can they be customized to unique organizational requirements?
5. How can healthcare executives foster a healthy work environment while effectively leading their teams to improve performance and engagement?
6. Why is strategic planning so important in the healthcare industry, and what criteria should executives consider when creating plans?
7. How can healthcare professionals keep current on new trends, advocate for industry standards, and drive constructive change in healthcare?
Excellence In Healthcare Podcast
026_Empowering Community Health Leaders: Carla Washington on Excellence in HIV Care
Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Carla Washington, VP of Operations for Vivent Health
Join us for a captivating episode of the Excellence in Healthcare podcast as Jarvis welcomes Carla Washington, a remarkable leader in community health. As the VP of Operations for Vivent Health in Wisconsin, Carla shares her inspiring journey from a volunteerism presentation in college to becoming a pivotal advocate in the fight against HIV. This episode delves into community healthcare leadership, the unique challenges of serving the HIV population, and strategic insights to foster healthcare excellence.
Key Topics Discussed:
- Carla's Background and Journey:
- Introduction to nonprofit and healthcare sectors.
- The progression into healthcare operations with a head for business and a heart for nonprofit work.
- The impact of diverse roles across research, public health, and hospital settings.
- Pathways into Community Healthcare:
- Exploring non-traditional career paths and the importance of degrees in business.
- Identifying opportunities in federally qualified health centers (FQHCs).
- The value of Lean and Six Sigma for broadening healthcare roles.
- Challenges and Strategies:
- Addressing challenges in reaching hard-to-reach populations.
- The importance of marketing and community engagement.
- Developing organizational strategies and standardization efforts.
- Excellence in Healthcare:
- Defining healthcare excellence by aligning mission and patient experience.
- Recognizing the role of empathy, partnership, and the patient journey.
- Encouraging quality care through a holistic approach.
- Leadership Insights:
- The evolving journey of leadership.
- Embracing fairness, empathy, and servant leadership in healthcare.
- Valuing team achievements and fostering a supportive environment.
- Future Focus:
- Emphasis on standardization and collaboration.
- Addressing rising numbers in specific patient populations.
- Expanding community awareness of the services offered by Vivent Health.
Final Thoughts: Carla underlines the importance of aligning mission-driven work with patient experience to achieve true healthcare excellence. By continually addressing the complex challenges faced by individuals living with HIV and promoting health equity, she champions a vision where strategic operations and compassionate care coexist.
Contact Information:
Be sure to tune into this episode for a wealth of insights into community healthcare leadership, operational strategies, and fostering environments that support the holistic treatment of patients. Don't miss it!
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New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.
