Excellence In Healthcare Podcast
Welcome to the "Excellence In Healthcare Podcast," your go-to resource for healthcare business executives who want to accomplish impactful results for the communities they serve. This podcast, hosted by Jarvis T. Gray, is intended to provide healthcare professionals with proven solutions for aligning people, processes, and priorities to generate business success.
Join Jarvis and industry experts as they discuss the current trends and best practices affecting the healthcare business. This podcast covers everything from launching and developing successful healthcare enterprises to establishing effective quality management processes.
Learn about creative techniques to navigate the intricacies of the healthcare sector, as well as how top healthcare professionals solve issues and capitalize on chances for development. Learn key ideas, real-world examples, and expert perspectives to help elevate your leadership and promote dramatic change in the healthcare business.
The "Excellence In Healthcare Podcast" provides actionable guidance and thought-provoking topics to help you achieve excellence, innovation, and revolutionary leadership in healthcare. Tune in to discover the secrets of success and propel your organization to new heights.
This show will provide answers to questions like:
1. How can healthcare business executives launch and/or build profitable companies in healthcare?
2. What are the most successful tactics used by healthcare executives to boost organizational performance and results?
3. How do successful healthcare business executives negotiate the complexity of a constantly evolving healthcare landscape?
4. What are the essential components of a successful quality management program, and how can they be customized to unique organizational requirements?
5. How can healthcare executives foster a healthy work environment while effectively leading their teams to improve performance and engagement?
6. Why is strategic planning so important in the healthcare industry, and what criteria should executives consider when creating plans?
7. How can healthcare professionals keep current on new trends, advocate for industry standards, and drive constructive change in healthcare?
Excellence In Healthcare Podcast
023_How Revenue Cycle Innovations Are Shaping Healthcare Excellence with Melody Mulaik
Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Melody Mulaik, President of Revenue Cycle Coding Strategies LLC
Episode Overview: Join us for this insightful episode of the Excellence in Healthcare podcast as Jarvis welcomes a special guest, Melody Mulaik , a pioneer in the revenue cycle space. Melody, President of Revenue Cycle Coding Strategies LLC, shares her unique journey from industrial engineering to leading a successful healthcare-focused business. This episode is packed with leadership insights, challenges, practical advice, and strategies for achieving excellence in healthcare.
Key Topics Discussed:
- Melody's Background and Journey
- Industrial engineering background and transition to healthcare.
- Experience at Grady Health System and Metifis Physician Services.
- Founding Revenue Cycle Coding Strategies LLC.
- Leadership Insights
- Importance of hiring the right people and fostering a collaborative environment.
- Leadership principles centered on teamwork, listening, and employee empowerment.
- Challenges and Strategies
- Transition to a virtual work environment during COVID-19.
- Ongoing efforts to maintain employee engagement in a virtual company.
- Introduction of a "Culture Club" and leveraging Microsoft Teams for engagement.
- Focus on Patient Financial Experience
- The significance of timely and accurate billing for positive patient experiences.
- Strategies for improving the patient financial experience across healthcare organizations.
- Process Improvement as a Superpower
- Using industrial engineering principles for process improvement in healthcare.
- Emphasis on flowcharting and understanding the bigger picture to enhance processes.
- Future Planning and Mentorship
- Preparing for changes such as new telemedicine codes.
- Encouraging mentorship and succession planning in healthcare.
Final Thoughts: Melody emphasizes the continuous pursuit of excellence in healthcare, viewing it as a journey. She highlights the importance of striving for excellence despite challenges and the need for collaboration and communication within organizations.
Contact Information:
- Connect with Melody Mulaik on LinkedIn for further insights and potential collaboration. Her email is available through her LinkedIn for direct inquiries.
Be sure to tune into this episode for a wealth of insights into healthcare leadership, revenue cycle strategies, and ways to enhance operational excellence within healthcare organizations. Don't miss it!
Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations.
Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.
New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.
