Excellence In Healthcare Podcast

020_Building Leadership and Community in Healthcare with Chief Kelly Cope

Jarvis T. Gray Season 1 Episode 20

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In this episode of "Excellence In Healthcare," host Jarvis T. Gray sits down with Chief Kelly Cope from the St. Charles County Ambulance District to uncover the secrets of robust leadership and innovative community engagement in the EMS realm. 

With over 34 years of experience, Chief Cope shares his non-traditional career journey from aspiring physician to EMS leader, emphasizing the value of literature in shaping a personalized leadership style, and the power of servant leadership.

Chief Cope discusses the critical issues facing the EMS today, notably recruitment and retention challenges, especially in the wake of the COVID-19 pandemic. Discover how SCAD has crafted proactive recruitment strategies, engaged employees, and fostered future EMS professionals through unique programs like CAPS and the Exploration Academy.

Listen in as we explore how integrating community insights and networks can transform healthcare services, with Chief Cope offering practical advice on how leaders can build strong, collaborative relationships across diverse sectors. Learn about innovative models like mobile integrated health and community paramedicine—key solutions bridging gaps in care access, particularly in rural and urban settings.

We also shine a spotlight on SCAD's successful career progression opportunities, initiatives to improve 911 services, and comprehensive public education campaigns. Chief Cope’s visionary approach and tangible tips for leaders to listen and engage will leave you inspired and equipped to enhance your own leadership journey.

Whether you’re in a rural clinic, an urban hospital, or leading a healthcare agency, this episode offers a wealth of knowledge and practical strategies. Don’t miss the opportunity to connect with Chief Cope on LinkedIn and continue the conversation on advancing excellence in healthcare.

Tune in, and discover how leadership, literature, and community can redefine healthcare excellence.

Links & Resources:

  • Follow Chief Kelly Cope on LinkedIn
  • Join the discussion with Jarvis T. Gray on LinkedIn
  • Subscribe to Excellence In Healthcare podcast for more masterclasses with healthcare leaders

Host: Jarvis T. Gray Guest: Chief Kelly Cope

Stay inspired, stay connected, and stay engaged with our pursuit of healthcare excellence! 

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